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Deaconess Home Care

Checklist for Choosing a Home Care Agency

At Deaconess Home Care, we are dedicated to providing the same quality Christian care in the home that Deaconess Hospital is known for in the community. Our professional staff consists of:

  • skilled nurses
  • physical therapists
  • occupational therapists
  • speech pathology therapists
  • medical social workers
  • certified home health aides

We are available to carry out your doctor’s orders, carefully and accurately, and help you feel better. The experienced and licensed staff will work with you and your doctor to achieve your treatment goals. Our services are available to patients in 10 counties in the central Oklahoma region and are Medicare-certified and covered by most managed care plans and major medical policies. Our insurance experts can help you verify your benefits.

Services include:

  • skilled intermittent visits for all therapies
  • skilled and home health aide private duty
  • assistance with special diets, injections, catheters and blood work
  • nurses to administer infusion therapy
  • respiratory therapy
  • enterostomal therapy
  • physical, occupational and speech therapy
  • medical social services

Deaconess Home Care is accredited by the Joint Commission on Accreditation of Healthcare Organizations, Medicare certified by CMS and licensed by the Oklahoma State Department of Health.

Services are available 24 hours a day, seven days a week.  Call for more information.


Checklist for Choosing a Home Care Agency

A home care agency should be selected to meet your individual care needs. Following are a few factors you may want to consider in making a selection.

Be sure to check with Deaconess Home Care. You’ll like our answers!

  •  Is the agency certified by Medicare?

Medicare certification means the agency has met federal requirements.

  • Is the agency accredited?

Accreditation is a voluntary process conducted by nonprofit professional organizations stating the agency has met established standards.

  •  Does the agency provide written statements describing services, eligibility requirements, fees and funding sources?
  •  
  • What are the financial arrangements?

Can you get them in writing, including visit costs, minimum hour or day requirements the agency may have and any extra charges such as supplies?

  •  How long has the agency been serving the community?
  •  How does the agency select and train its employees, especially nonlicensed caregivers?
  •  Who owns and manages the agency? What type of "governing body" oversees the agency?
  •  Is a professional agency staff member available for phone consultation on a 24-hour, seven-day-a-week basis?
  •  How is the plan of care developed? Does it provide you with a copy of your rights and responsibilities?
  •  Does the agency provide a supervisory visit to the patient’s home and evaluate the quality of care delivered regularly? How is the quality of care evaluated?
  •  What arrangements are made to ensure patient confidentiality?
  •  Does the agency belong to the Oklahoma Association for Home Care (OAHC)?

OAHC keeps its members up-to-date on industry policies and regulations and provides education opportunities for all types of caregivers.

  •  Has the agency adopted the OAHC code of ethics?

Prepared by the Oklahoma Association for Home Care
And Deaconess Home Care

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