Insurance Coverage

The hospital must know the name of your insurance company, its address and your policy numbers. This will enable Patient Accounts to bill your insurance claim to the correct mailing address. To speed the processing of your insurance claim, please provide the admitting staff with this information or have a relative bring this information to the hospital.

Hospital insurance policies do not always provide full coverage for all medical charges. Your hospitalization coverage is a private contract between you and your insurance company. We will cooperate fully in expediting your claim, but you are ultimately responsible for all hospital expenses including non-covered charges or deductible and coinsurance amounts. All bills are due and payable within 45 days after the initial claim filing date.

Hospital Charges

Our goal is to provide you with the highest quality health care at the most reasonable cost. Your daily hospital charge covers your room, routine nursing care, bedside meals, housekeeping linens and laundry.

All special medical items and services you need are charged in addition to the daily hospital charge. Drugs, operating room use, specific lab tests, X-rays and other diagnostic and therapeutic treatments are itemized and charged separately for your convenience. All fees of physicians, anesthesiologists, radiologists, pathologists, emergency physicians, cardiologists, private duty nurses and certain other consultants involved in your care are not included in the itemized hospital charges. These fees will not appear on your medical bill. You will be billed separately by these professionals for their services.

If you should have any questions regarding your bill, please contact our Patient Accounts office at .

Financial Arrangements

Financial arrangements for payment of your account, along with a deposit, are required before discharge.

All deductibles and/or coinsurance amounts are due upon discharge. If you prefer to make monthly payments, contact the Patient Accounts office for a deferred time payment contract. A finance charge will be added to deferred payment accounts.

If you have insurance coverage, assignment of benefits to Deaconess Hospital is required upon admission.

If your insurance company requires preadmission certification, please advise the Patient Accounts office upon admission or within the first 24 hours of your stay.