At Deaconess, there’s a lot more to being in the hospital than lab reports and test results. Our staff is available to help you throughout your stay, from admission to dismissal and additional care after you get home. Our goal is to make your stay as comfortable as possible and to eliminate the confusion before, during and after your stay.

Our credentials
Patient’s Bill of Rights
Notice of Health Information Privacy Practices
Authorization Form

Admissions – Admitting is located inside the patient entrance. Our admitting staff will need personal information necessary to provide you with the best health care possible. All medical information about your hospital stay is kept strictly confidential.

We also offer information on:

• Admission / Dismissal
• Your care at home 

Accommodations – Every effort will be made to provide you with the type of room you and your physician have requested. Deaconess’ patients are assigned rooms based on current availability of beds and are transferred when necessary for optimal patient care.

Assignment is made without regard to race, creed, or national origin.

We also offer information on:

• Dietary information
• Financial and Insurance information
• Personal belongings – what you should and shouldn’t bring 
• Visitors
• Special Services

Pastoral Care

Deaconess Hospital chaplains provide spiritual care, counseling and support for patients and families of all denominations. We serve as resources in the crisis of hospitalization by helping families and patients find the strength to deal with fears, worries, doubts and questions that may arise in the face of illness.

Smoking Restriction

Because of our concern for your health and commitment to providing quality healthcare, Deaconess is a smoke-free facility and campus. Smoking is restricted throughout the Deaconess campus, including all buildings and hospital grounds. There is a designated smoking shelter on the west side of the hospital.

Social Services

Social Services at Deaconess are provided to ensure continuity of care after discharge and to facilitate adjustment of patients and their families to the impact of illness, disability, or death.

Volunteer Auxiliary

More than 200 individuals volunteer their time to serve patients, families and the hospital staff. Many of the services we offer would be impossible without the contribution of this hardworking group.